Can others be at the home during our absence?
Patty's will not share the responsibility of pet care with others during the time that the customer is not at home. Nobody other than Patty's should be in the home while under contract, unless a scheduled service worker who does not share the pet care. Should another party enter the premises, Patty's will be relieved of any and all liability.
What items should we prepare for the smoothest interview?
A key on file with Patty's, or a new key. A second key is also
requested, if available. Garage door openers are unpredictable
during power outages.
NOTE: All customers, upon their return, are asked to call and leave a message-- regardless of time. If no message, an additional visit will be made; and the customer will be charged for another visit, regardless of whether or not the customer is at home. This is one of the policies that traditionally has set Patty's apart from others.